Preface
In recent years, with the rapid development of information and communication technology, the way of disseminating information on the Internet has progressed from static search in the early days to instant sharing in the era of mobile Internet. The popular application of information technology has created a large amount of digital data and constantly updated information content, driving the rise of data analysis, providing an accurate grasp of information demand and supply endpoint matching, changing people's behavior of obtaining services, and then leading the website into a new type of application mode.
All countries in the world are vigorously promoting smart government. It is hoped that through the application of information technology, various agencies and departments will be built into a network system that can immediately convey information, communicate opinions, share experience and knowledge. Then government organizations can be upgraded to become more efficient and respond quickly to people's needs. New and improved services will drive the overall national economic growth and the well-being of the people.
A government website service is the virtual store of the agency in the online world. Government departments use Internet innovation technology to promote citizen participation, so that various public policies can be communicated and promoted more effectively. Therefore, using the Internet enables government agencies to provide a variety of convenient, real-time, rich, and diverse information, strengthen their overall service via the Internet, strengthen communication and interaction with the public, innovate government service processes, and improve the quality of policy decision-making. The main strategy of competitiveness is also the top priority given by our government.
Purpose
The government website operation and exchange platform provides information services related to government website maintenance and operation management, such as government website service management specifications, government agency website service self-evaluation mechanism, government website traffic dashboard, etc.. It also collects examples of domestic and foreign government websites that take user-centered design concepts as the core, and add innovative applications, so that government personnel can continue to improve the service quality of government websites by referring to relevant cases, promote the realization of innovative applications of government website services, and strengthen the initiative of improving website service design.