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National Development Council


How to observe the performances of applying web 2.0 tools?

  • Data Source:National Development Council

Generally, they are divided to 2 dimensions: Quantity and Quality.

Quantity includes:

  • To enhance the flows of an agency’s website.
  • Increase the number of visitors and members.
  • Increase the number of engagement.
  • Reported by other media.


Quality includes:

  • to enhance the organization's external image or brand.
  • improving the organization's processes.
  • expanding the service of the target audience of the organization.
  • to strengthen the organization's management capacity of internal and external information and resources.
  • to strengthen communication between the external and the internal ,and between the inter-departmental
  • to strengthen the ability of instant reaction to public opinions.
  • to strengthen the citizen's willing in engaging with government.